Santa Rosa Office
Wooden Spoon is committed to equipping Santa Rosa businesses with optimal and cost-effective IT support. We’ll get you the best ROI for your available IT budget and solve your chronic tech problems for good.
Our services are significantly less expensive than hiring IT staff in-house
Our customer support team is trained to help first and follow through
We custom service offerings to match your business needs
We provide 24/7 monitoring—never worry about extensive downtime
Managed IT Services
Managed IT Services are widely known as the most effective model of IT support on the market. Instead of waiting for something to go wrong and stepping in to correct it, we take on all the responsibilities of a traditional in-house IT department. This means working to prevent issues from happening in the first place with a suite of fully managed services and solutions.
Protect 360 Managed IT
With proactive maintenance, 24/7 monitoring and support, and much more, you’ll get all the productivity-boosting, efficiency-enhancing benefits of an entire IT department, without the in-house expense or hassle.
QuickBooks Private Cloud Services
Streamline all your accounting data and functions onto a private cloud server for secure, seamless access across multiple locations and devices so you can work and collaborate more efficiently.
IT Projects & Professional Services
From office moves to hardware upgrades to cloud migrations and everything in between, our seasoned IT project managers will plan and execute your project so that it’s completed on time, within budget, and pays for itself many times over.
Network Equipment and Endpoint Devices
From routers and cabling racks to computers and tablets, we can procure, configure, install, and manage high-grade hardware that improves network performance and employee productivity.
IT Security Audits & Ransomware Protection
We’ll pinpoint your vulnerabilities and remediate them with enterprise-grade cyber defenses to keep your business protected from the cyber threats of today and tomorrow.
Our Office Location
Frequently asked questions
What happens when hardware fails or when new software needs to be installed?
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Can my employees reach out for support directly, or just me?
Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.
What happens when I call for support?
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Are IT services only for big corporations?
No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.
Do you offer cybersecurity?
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
Get in Touch
Santa Rosa Office
521 College Ave., Suite 121
Santa Rosa, CA 95404
Existing Clients:
Sales Inquiries
Email:
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (707) 520-9141 or complete the form below and we'll help in any way we can.
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See What Our Clients are Saying
Jeff White
Santa Rosa, CA
“Used Zach and his team in two different locations, both times taking over for previous IT providers who were not delivering on their service. Zach and Wooden Spoon came into both situations, cleaned up the previous mess and put policies and programs in place to monitor servers and their health as well as security. They are proactive in their monitoring, and fix the IT problems and issues BEFORE they become problems. They are always looking to leverage the latest technology to help their clients while keeping in mind their specific budgetary constraints and issues. I highly recommend Wooden Spoon as your trusted outside IT provider.”
Katie Azanza
Santa Rosa, CA
“After years of delayed maintenance, the small nonprofit I worked for was in desperate need of a full system upgrade-- everything from our server, to internet service, to workstations. Enter Zach, Christian, and the Wooden Spoon team. They were able to work with our budget to help us get into the 21st century, just in time for the COVID lockdown. Thanks to Wooden Spoon, our staff was able to continue to efficiently work remotely and keep our nonprofit alive during those particularly challenging first months of the pandemic. As our organization grew, so did our tech needs, and Wooden Spoon provided us with everything we needed to expand. Not only do they provide excellent service, but they are incredible supporters of the community. Great service, trustworthy team, highly recommend!”