Our Mission Is To Make You Successful Through Simple & Effective IT Services
We specialize in simple IT services and solutions that drive success for businesses.
Why Our Clients Work with Us
Available & Attentive Support
IT systems run around the clock, and so does our support. We continuously monitor our clients’ IT needs and remain available whenever they require assistance.
Quality Matters
We aim to be your long-term business partner, not just another service provider. Our team consists of passionate and dedicated professionals who love what they do, and this passion is reflected in the outstanding quality of our work.
We Walk the Talk
We expect our staff to treat clients the way our management treats them—with respect and attention. This means that every client can expect to be treated kindly and with care, just as we work with our own team members.
Results Speak Louder
We don't just talk about the value of our services; our clients experience it firsthand through the results we deliver. For example, when we help a client solve a tricky IT problem quickly, they see how our expertise makes a real difference in their day-to-day operations, saving them time and frustration.
Honesty in Our Work
When we make mistakes, we admit to them because building trust in our business relationship matters more to us than getting away with something short term.
Transparent Pricing
We understand that complicated or hidden fees are frustrating, and we don't want our clients to experience that. We are committed to offering fair and transparent pricing, ensuring our clients never receive a bill they didn't agree to.
Our Mindset:
IT support should focus on the user, not the technology.
At the heart of our exceptional support is a commitment to people, not just technology. Our caring team of IT experts understands that the key to a successful IT experience lies in creating a user-friendly environment that truly meets the needs and goals of our clients. We believe in putting ourselves in your shoes, listening attentively to your challenges, and working tirelessly to provide solutions that make your life easier.
Our approach is rooted in a genuine desire to make technology work for you. We know that IT can sometimes feel overwhelming or confusing, but we're here to simplify it. Whether you're facing a technical issue or seeking guidance for your IT strategy, our friendly team is always ready to assist. We believe in building a strong partnership with you, ensuring that your IT experience is not just efficient but also enjoyable. Your success is our success, and we're dedicated to making your journey with technology as smooth and rewarding as possible.
Our IT Values
Professional IT Support
Our IT support is all about understanding and caring for your needs and challenges. We're here to make sure technology works for you and addresses the issues you face, putting your comfort and satisfaction first.
Tailored Services
We can offer either comprehensive managed services or co-managed IT services to enhance your internal team's capabilities. Our goal is to empower your success, providing the resources you need to thrive in your unique business environment.
Passionate Problem Solvers
We're passionate about solving problems for our clients and making IT work better for them every day. It's what drives us to find innovative solutions and continuously improve your IT experience.
Growing Together
Your growth is our growth, and we're committed to helping your business flourish with the right technology solutions. We're deeply invested in your company's scaling journey because when you succeed, we succeed.
Our History
Established in 2002, Wooden Spoon is a Santa Rosa-based IT company that specializes in setting up and maintaining computer networks and hosted services for local businesses. Our approach is all about simplicity, ensuring that our clients can focus on their core business while we handle their network needs from top to bottom.
However, we realized that simply offering expert support wasn't enough on its own. That's why we take pride in building relationships. Whether it's our management team working with staff or our IT experts collaborating with clients and vendors, we're dedicated to infusing each interaction with respect and honesty.
With this people-focused foundation, we make a genuine impact on our clients' daily work lives, helping their businesses thrive and grow in the long run. Our mission is to simplify IT, nurture relationships, and empower business success.
Take a look at some of our biggest success stories
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (707) 520-9141 or complete the form below and we'll help in any way we can.
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See What Our Clients are Saying
Jeff White
Santa Rosa, CA
“Used Zach and his team in two different locations, both times taking over for previous IT providers who were not delivering on their service. Zach and Wooden Spoon came into both situations, cleaned up the previous mess and put policies and programs in place to monitor servers and their health as well as security. They are proactive in their monitoring, and fix the IT problems and issues BEFORE they become problems. They are always looking to leverage the latest technology to help their clients while keeping in mind their specific budgetary constraints and issues. I highly recommend Wooden Spoon as your trusted outside IT provider.”
Katie Azanza
Santa Rosa, CA
“After years of delayed maintenance, the small nonprofit I worked for was in desperate need of a full system upgrade-- everything from our server, to internet service, to workstations. Enter Zach, Christian, and the Wooden Spoon team. They were able to work with our budget to help us get into the 21st century, just in time for the COVID lockdown. Thanks to Wooden Spoon, our staff was able to continue to efficiently work remotely and keep our nonprofit alive during those particularly challenging first months of the pandemic. As our organization grew, so did our tech needs, and Wooden Spoon provided us with everything we needed to expand. Not only do they provide excellent service, but they are incredible supporters of the community. Great service, trustworthy team, highly recommend!”