Sonoma County and SF Bay Area IT Solutions
The secret to our support is that we focus on people, not technology.
Our team of IT experts knows that at the core of any effective IT process is a seamless user experience informed by a keen understanding of their needs and goals.
“Quality Customer Service”
I have been very pleased with the quality of customer service from Wooden Spoon Technologies. They have great technical skills as well, and they know how to listen to what is really needed. For enterprise level computer services management and repairs, they are really at the top of their game. I have recommended them to many clients and friends with great results!
Laurie Vasquez,
Santa Rosa, CA
Do these problems sound familiar?
“I need help with this project!”
Got an IT project that you just don’t have the expertise or knowledge to handle? It happens all the time, even with companies that have diverse internal IT teams. Technology is changing rapidly, and it can be incredibly difficult to keep up with everything. Sometimes your clients want something you just don’t have the knowledge to implement. Do you tell them no and risk losing their business?
“Our IT team needs assistance.”
As your customer base grows or your business expands, you may find that your internal IT team just can’t keep up. You have two choices when this happens: hire more people or outsource some of the tasks. Hiring people takes time and resources. Often, companies find that they need extra help but just aren’t prepared financially to hire more people. What do you do then?
“We need to cut the budget.”
As much as we hate it, money does make the world go round, or at least it keeps the lights on. Dealing with the budget can be stressful, especially when you need to hire people but just can’t make the numbers work. How can you keep your company solvent but also make certain you have the people and the technology you need to actually get work done?
“I don’t know what to do with our tech!”
Do you have an IT department, or have you been relying on Jim the accountant who built his own computer that one time? You may have been able to get by without a dedicated IT person for a while, but every business reaches the point where you need someone how knows what they’re doing. Otherwise, you’re going to be dealing with more fires than you know what to do with.
Your IT partner should be invested in your team’s IT experience.
Our company was founded over 20 years ago with a key tenet at its core: IT is all about the user. We knew we couldn’t simply focus on providing expert support, because it’s not enough on its own.
Whether it’s management interacting with staff, or our team interacting with clients or vendors, we are committed to developing respectful and honest relationships. With that as the foundation of our service offering, we’re able to make a real difference in the daily work lives of our clients and help their businesses grow and improve long-term.
Here is how we do it:
We Listen
Tired and frustrated with your IT problems? We take the time to understand your challenges and provide lasting solutions.
Services That Match Your Needs
Off-load your IT management to us in its entirety or let us help your in-house IT team excel.
Passion for (Team)Work
Do more of what you’re amazing at and let our team of experts solve your tech problems.
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at (707) 520-9141 or complete the form, and we will get in touch with you to set up an introductory phone call.
What Happens Next?
Fill in our quick form.
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps.
What Makes Us Different?
We Take a Personal Approach to IT Support
See What Our Clients are Saying
“I work for a capital management company that has a 100% remote workforce. Every time I reach out to Wooden Spoon, I receive a prompt, efficient, solutions oriented call from a team member who takes the time to really listen to me. Their responsiveness is top notch and professional, and I appreciate that the team has a sense of humor! Wooden Spoon keeps all of our company data secure while making it super easy to access information from literally anywhere in the world. Highly recommend!”
Kristy Brooks
Santa Rosa, CA
“We chose WST for the personalized attention and service, especially drawn to them being local. We’ve had complex IT infrastructure projects during our relationship, and they have been wonderful partners in providing the guidance and support required to drive success. They support us in keeping security and risk management at the forefront of all decisions. Our daily IT support needs continue to be met, and our staff provide positive feedback with their experience in working with the WST team.”
Veronica King
Santa Rosa, CA
Avoid the Headache of Managing Your IT Internally
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
With our comprehensive managed IT services, we take care of everything from strategic planning to everyday help desk support. There are no levels, no add-ons, and no complicated service charts. It's like having a full IT department at your disposal but without the overhead costs of hiring a full-time employee.
Co-Managed IT
If you already have an internal IT team, don’t worry, we’re not looking to replace them.
If you have an internal IT team, we can help them be more effective and happier by providing a standard set of tools and processes to keep your IT environment running smoothly, as well as specialized skills for completing projects. We function as an extension of your internal team.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning, or something far smaller in scale, we've got the experience and expertise to help.
Frequently asked questions
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
