Managed IT Services and Support
Schedule a Call
“I need help with this project!”
“Our IT team needs assistance.”
“We need to cut the budget.”
“I don’t know what to do with our tech!”
We are here to protect you by protecting your business.
If any of these statements or similar ones have been going through your head lately, one thing is clear: you need someone to help you with your IT. You may want to look for a managed services provider to deal with IT when you…
- Don’t have a strong IT department but have grown to the point where you need one.
- Have taken on a major project that your IT team doesn’t have the resources or knowledge to complete.
- Need to outsource some IT work because the economy has impacted your budget.
- Have been working with an MSP that’s just not doing it for you.
When you reach any of these points, Wooden Spoon can guide you through the issue. As one of the best managed services providers in Sonoma County, we’re here to take on whatever aspects of IT you need. Whether you need a cybersecurity consultant or someone to build out your entire IT infrastructure, you can count on us!
“We chose WST for the personalized attention and service, especially drawn to them being local. We’ve had complex IT infrastructure projects during our relationship, and they have been wonderful partners in providing the guidance and support required to drive success. They support us in keeping security and risk management at the forefront of all decisions. Our daily IT support needs continue to be met, and our staff provide positive feedback with their experience in working with the WST team.”
IT Made Simple
IT doesn’t have to be complicated.
Many people find IT complicated, but it doesn’t have to be. You don’t need to worry about any of the acronyms or technical terms—you just need to know how to make your software and hardware do what you need them to do. Too many MSPs make IT sound like a complicated beast, but there’s no need for that. Whether it’s hardware or software, project management or continuing business plans, we can do it all without making it too complicated.
We know you likely don’t care about the nuts and bolts of it all. If you do, great! We’re happy to talk tech. If you don’t, that’s fine, too. We’ll make certain you know what you need to know without making it too heavy with technobabble.
People, not Technology, Make a Business Work
Technology isn’t the most important part of your business. Unfortunately, many people do see it as such, especially those in the tech industry. However, it doesn’t matter what technology you have. Computers don’t make connections with your customers—you and your employees do. People are the heart of any business.
That’s why an MSP shouldn’t just focus on technology solutions. Instead, they need to focus on making things easier for you and your team. Technology has become a source of stress in the workplace, whether it’s the stress of learning a new system or the stress of dealing with a network crash. At Wooden Spoon, our goal is to minimize that stress. This often means fixing problems, of course, but it also means finding quick, effective solutions to get your business back on track.
When you have a technology breakdown, our first goal is to get your team back to work. This could mean implementing a quick workaround so you can still access vital data, or it could mean creating a temporary setup. Regardless of what it takes, we want to get your business back up first. Then we’ll look at making the necessary long-term repairs once you’re not stressing over your productivity.
No IT Staff? No Problem!
Don’t have an IT staff? That’s not a problem! While we do often work closely with a business’s internal IT team, you don’t have to have IT experts on your staff. Part of working with Wooden Spoon is that you have access to all of our specialists. Need someone who knows cyber defenses inside and out? We’ve got it. Looking for an expert in cloud migrations? Not a problem. Our team includes a wide range of experts, and we’re always constantly expanding our knowledge.
Let’s Schedule a Time to Talk
If you’re frustrated with your technology and have an IT team that is overworked and understaffed, it’s time for a change. Technology doesn’t have to be stressful, and you don’t always have to feel like you’re waiting for the next thing to go wrong.
Wooden Spoon brings years of experience and knowledge to the table. Our flexible IT service solutions can be customized to fit any business, and we can take on as much or as little of your IT as you want.
Want to learn more? Schedule a call and let’s talk.