group-multinational-busy-people-working-office img

Our reputation is a hard-earned source of pride

While we could certainly tell you plenty about what we do and what we’ve achieved for clients, we know there’s a better way. Don’t take our word for it; get insight directly from our clients.

Here are just a few of the businesses that we’re honored to have served and helped succeed throughout the years:

5-star-rating

“I work for a capital management company that has a 100% remote workforce. Every time I reach out to Wooden Spoon, I receive a prompt, efficient, solutions oriented call from a team member who takes the time to really listen to me. Their responsiveness is top notch and professional, and I appreciate that the team has a sense of humor! Wooden Spoon keeps all of our company data secure while making it super easy to access information from literally anywhere in the world. Highly recommend!”

Kristy Brooks
Kristy Brooks,

Santa Rosa, CA

5-star-rating

“We chose WST for the personalized attention and service, especially drawn to them being local. We’ve had complex IT infrastructure projects during our relationship, and they have been wonderful partners in providing the guidance and support required to drive success. They support us in keeping security and risk management at the forefront of all decisions. Our daily IT support needs continue to be met, and our staff provide positive feedback with their experience in working with the WST team.”

Veronica King img
Veronica King,

Santa Rosa, CA

5-star-rating

“After years of delayed maintenance, the small nonprofit I worked for was in desperate need of a full system upgrade-- everything from our server, to internet service, to workstations. Enter Zach, Christian, and the Wooden Spoon team. They were able to work with our budget to help us get into the 21st century, just in time for the COVID lockdown. Thanks to Wooden Spoon, our staff was able to continue to efficiently work remotely and keep our nonprofit alive during those particularly challenging first months of the pandemic. As our organization grew, so did our tech needs, and Wooden Spoon provided us with everything we needed to expand. Not only do they provide excellent service, but they are incredible supporters of the community. Great service, trustworthy team, highly recommend!”

Katie Azanza img
Katie Azanza,

Santa Rosa, CA

5-star-rating

“Used Zach and his team in two different locations, both times taking over for previous IT providers who were not delivering on their service. Zach and Wooden Spoon came into both situations, cleaned up the previous mess and put policies and programs in place to monitor servers and their health as well as security. They are proactive in their monitoring, and fix the IT problems and issues BEFORE they become problems. They are always looking to leverage the latest technology to help their clients while keeping in mind their specific budgetary constraints and issues. I highly recommend Wooden Spoon as your trusted outside IT provider.”

Jeff White img
Jeff White,

Santa Rosa, CA

5-star-rating

“As a financial services company, we are highly dependent on our technology infrastructure working seamlessly and tirelessly to protect our clients' data. Wooden Spoon allows us to rest assured that everything is well taken care of. They are responsive and knowledgeable. We wouldn't have the level of success we have without their support!”

Misty Mesel img
Misty Mesel,

Santa Rosa, CA

Frequently asked questions

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.