IT Made Simple

IT doesn’t have to be complicated.

Many people find IT complicated, but it doesn’t have to be. You don’t need to worry about any of the acronyms or technical terms—you just need to know how to make your software and hardware do what you need them to do. Too many MSPs make IT sound like a complicated beast, but there’s no need for that. Whether it’s hardware or software, project management or continuing business plans, we can do it all without making it too complicated.

We know you likely don’t care about the nuts and bolts of it all. If you do, great! We’re happy to talk tech. If you don’t, that’s fine, too. We’ll make certain you know what you need to know without making it too heavy with technobabble.

People, not Technology, Make a Business Work

Technology isn’t the most important part of your business. Unfortunately, many people do see it as such, especially those in the tech industry. However, it doesn’t matter what technology you have. Computers don’t make connections with your customers—you and your employees do. People are the heart of any business.

That’s why an MSP shouldn’t just focus on technology solutions. Instead, they need to focus on making things easier for you and your team. Technology has become a source of stress in the workplace, whether it’s the stress of learning a new system or the stress of dealing with a network crash. At Wooden Spoon, our goal is to minimize that stress. This often means fixing problems, of course, but it also means finding quick, effective solutions to get your business back on track.

When you have a technology breakdown, our first goal is to get your team back to work. This could mean implementing a quick workaround so you can still access vital data, or it could mean creating a temporary setup. Regardless of what it takes, we want to get your business back up first. Then we’ll look at making the necessary long-term repairs once you’re not stressing over your productivity.

No IT Staff? No Problem!

Don’t have an IT staff? That’s not a problem! While we do often work closely with a business’s internal IT team, you don’t have to have IT experts on your staff. Part of working with Wooden Spoon is that you have access to all of our specialists. Need someone who knows cyber defenses inside and out? We’ve got it. Looking for an expert in cloud migrations? Not a problem. Our team includes a wide range of experts, and we’re always constantly expanding our knowledge.